Global
Getting Started
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Setting Up Global
Swap Global will integrate into Shopify to enable cross-border commerce and shipping. This will allow you to han...
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Global: Overview of Key Features
With Swap Global, you can expand your e-commerce reach effortlessly and tailor your international shopping exper...
Features
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VAT-Inclusive Pricing
VAT-Inclusive Pricing is a Tax Strategy that lets you build VAT directly into your product prices. This means th...
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Compliance Hub
Streamline your shipping processes with the Compliance Hub, designed to help you manage HS codes, Country of Ori...
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Pricing Strategies Lab
Pricing Strategies Lab is a powerful feature designed to help you proactively manage your product pricing based ...
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Total Landed Cost (TLC) Inclusive Pricing
TLC-Inclusive Pricing is a Tax Strategy that includes all costs, such as product, taxes, duties, and import fees...
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Handling Shipping Discounts with Swap Global
This article outlines how general discounts are processed by Swap Global during the checkout process. It covers ...
Shipping
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How to Set Up Free Shipping Thresholds
Free shipping is an effective way to boost sales and customer satisfaction, but implementing it requires careful...
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Managing Shipping Zones in Swap
Shipping zones are specific geographical areas to which you can ship your products. These zones allow you to set...
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How to Create, Expand, or Activate a Shopify Market
You must create an international Shopify Market to enable cross-border sales and shipping. This guide will help ...
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Custom Fees in Swap Global
The custom fees section allows you to create as many custom fees as you like, which will be charged to the custo...
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Understanding Shipping Zones
Shipping zones are specific geographical areas to which you can ship your products. These zones allow you to set...
Taxes & Duties
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Tax Strategies
Tax strategies let you decide how taxes and duties are shown and charged to your customers. They help create a m...
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Tax Reports Dashboard
The Tax Reports dashboard gives you a single, always-up-to-date view of every sales-tax filing Swap submits on y...
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Understanding Claimable Taxes
Navigating international shipping and returns can be complex, especially when it comes to managing taxes and dut...
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How to Remove Taxes and Duties from International Markets
To ensure Swap accurately calculates international taxes and duties, you must confirm that Shopify is not handli...
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Shopify Tax Collection
Shopify allows you to collect the estimated taxes and duties through them. This is not preferred when using Swap...
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Tax Breakdown in Shopify Checkout
The integration of Swap Global with Shopify's extensibility features significantly improves the checkout process...
Common Actions
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Setting Up a New Country Within Swap Global
Expanding your eCommerce business to new countries? Swap Global makes it easy to ship internationally. Follow th...
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Adding Swap Global to a Manual Order
When creating a manual order, once you add the products and the customer info/shipping address, Shopify will det...
Accounting
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Billing
The Billing Page in your Swap Global dashboard provides an overview of all your Swap Global invoices. Â Â Acce...
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Invoice Details
The Invoice Details Page provides a detailed invoice breakdown, including all associated transactions and aggreg...
Settings & Configurations
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Platform Variances
Order breakdowns shown in the Swap Global Dashboard reflect the order values used in calculations for taxes, VAT...
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How to Add the Swap Global Checkout Extension
⚠️ This feature is only available to stores on the Shopify Plus plan. The Swap Global app comes with a Checkout ...
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How to Create a Pricing Zone
Pricing zones are an efficient way to simultaneously manage and apply pricing strategies across multiple countri...
Analytics
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Global: Analytics Dashboard
Found under Global → Analytics. The Analytics Dashboard provides an overview of Global’s performance, helping yo...
General Information
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Understanding Shopify Markets
Shopify Markets is a cross-border management tool that allows you to manage your international e-commerce operat...
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Understanding Pricing Zones
Pricing Zones allow you to apply a consistent pricing strategy across multiple countries without configuring eac...
Troubleshooting
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Troubleshooting Pricing Issues
Encountering pricing discrepancies can be frustrating for both you and your customers. Inconsistencies could lea...