How-To's

Setting Up Swap Protect

Welcome to the Swap Protect Onboarding Guide. This guide will walk you through the process of integrating Swap P...

Automatically fulfilling Swap Protect in Shopify

Orders with the “Swap Protect” product will be marked as “unfulfilled” by default since it’s a digital item. If ...

Setting Up Your Swap Protect Widget

Easy and Fast issue resolution for any parcel lost, stolen or damaged in transit. If your package is impacted by...

Submitting a Claim

This article explains the process of submitting a claim with Swap Protect. Claims for packages marked "delivered...