This guide will walk you through processing store credit in Swap. To learn how to request a return, please follow this guide.
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Go to your Swap Dashboard
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In the "Type" column, you can see which returns are store credit.
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Let's open an RMA
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This item has not been approved.
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Click "Approved" to approve the item
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Here, you can find a financial breakdown of the RMA. The bonus credit is visible in this breakdown.
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Here, you will find the customer info and shipping address
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This is the shipping carrier information
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Click "Process Return" to process and close the RMA
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Shop Now credit will be issued after requesting the return. Shop Later credit will be issued after approving the return.
