Setting or Changing Return Shipping Fees

  • Updated

This guide will walk you through the process of setting or changing return shipping fees in the application

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  1. Go to your Swap Dashboard

  2. Open the Returns drop-down menu

  3. Click "Shipping"

  4. These are your domestic carriers

  5. To change the shipping rates for a carrier, click settings

  6. Open the shipping region by clicking here

  7. You can change the fees for refunds, exchanges, and credit

  8. Click "FixedPercentage"

  9. Click "Save"

  10. These are your international carriers

  11. To change a carriers shipping rates, click settings

  12. Open the region you wish to change the rates for

  13. Make sure you are changing the correct region by verifying the countries within this region

  14. You can change the shipping rates the same way as for the domestic market.

  15. Click "Save"

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