Protect: Customer Emails

Swap Protect will send emails to customer orders with Swap Protect. All customer queries for Swap Protect will be routed to [e-mail]. Our resolution team will handle questions regarding customer claims.

Order Placed

This email is sent when the order containing Swap Protect is placed.

Claim Request

Sent when the customer places a claim request

Claim Approved

Sent when the customer’s claim is approved

Claim Denied

Sent when the customer’s claim is denied. The email will contain reasons why the claim is denied.